1. The People in the Residence Community
2019 – 2020

Our Residence Staff work hard to ensure that you have a positive experience in residence while studying at Durham College, the University of Ontario Institute of Technology, and/or Trent University at Durham (DC/UOIT/Trent). Below is a list of some of those people and their roles. The objectives of the RCLS, which is explained in the next section of this document, is our expression of the commitment we make to ensuring everyone has a positive experience in residence.

Director, Residence Operations (DRO)
The Director, Residence Operations is responsible for the operation of all facets of the DC/UOIT/Trent Residence. The DRO is committed to ensuring that your overall experience in residence is a safe, enjoyable and successful one.

Residence Life Manager (RLM)
Many of the day-to-day activities associated with ‘Residence Life’ are overseen by the RLM, including overseeing the judicial process associated with the Residence Community Living Standards.

Residence Life Coordinator (RLC)
The Residence Life Coordinator’s are responsible for all matters related to student life, including overseeing the residence life program, and providing support services to students. The RLCs also supervise the Resident Advisors and volunteers working in residence.

Community Advisors (CA)
The Community Advisor (CA) is an upper-year/graduate student with significant previous experience in Residence Life. The CA works alongside the RLC, and is a leader, role model, mentor, resource and support to the Residence Life Staff and the Residence Council.

Residence Life Staff (RLS)
Resident Advisors (RA), Resident Academic Leaders (RAL), and GEARS Resident Advisor (GEARS RA). The role of Residence Life Staff is filled by returning students who live in the building and plan educational and social activities in the residence. They provide valuable support and guidance to residents, while at the same time acting as a liaison with Residence Management. They complete nightly rounds of the building and are available through the Residence Life Office or the Front Desk. They have the tools and knowledge to get you the answers, direction and/or assistance you need, or can simply be someone to talk to.

Residence Service Representative (RSR)
The RSR is always available to help you with any questions you may have about the Residence and the surrounding area. You will need to see them to sign out vacuums, keys for various controlled rooms or facilities, and to sign-in guests. It is the responsibility of the RSR to ensure the safety and security of all residents, including our visitors.